Ignite Music Accelerator

Privacy Policy

1. Introduction

This Privacy Policy explains how Ignite Music Marketing ("Ignite," "we," "us," or "our") collects, uses, shares, and protects personal information when you visit our website, communicate with us, book a strategy call, or enroll in any of our programs or services. By using our services or providing us with information, you agree to the practices described in this Policy.

2. Information We Collect

Information you provide directly

  • Contact information: name, email address, phone number, social media handles, artist name.

  • Artist project information: goals, current metrics (followers, monthly listeners, etc.), genre, target audience, release plans, and any other information you share during calls, intake forms, or program participation.

  • Payment information: billing address and payment method details, processed securely through our third-party payment processor. Ignite does not store full payment card numbers.

  • Communications: messages you send to us via email, SMS, group chat, intake forms, or other channels.

Information collected automatically

  • Website usage data: pages viewed, time on page, referring source, device type, browser, and IP address.

  • Pixel and tracking data: we use the Meta Pixel and similar tracking technologies to measure ad performance and retarget visitors. This may include events such as page views, video watch time, and form submissions.

  • Cookies: small files placed on your device to enable basic site functionality and analytics.

Information from third parties

  • Platform analytics: with your authorization, we may receive performance data from Spotify for Artists, Meta Business Suite, TikTok Analytics, and similar platforms to deliver our services.

3. How We Use Information

We use the information we collect to:

  • Deliver, operate, and improve the Ignite Music Accelerator and related services.

  • Communicate with you about your enrollment, scheduled calls, weekly strategy, and progress.

  • Build, monitor, and optimize the strategies and systems used in your artist project.

  • Process payments and manage billing.

  • Send pre-call educational emails, program updates, and other communications relevant to your engagement.

  • Measure the performance of our marketing, advertising, and sales funnel — including tracking conversions and serving relevant ads through Meta and other platforms.

  • Comply with legal obligations.

  • Protect the safety, rights, and property of Ignite, our clients, and the public.

4. Sharing With Third Parties

We do not sell your personal information. We share information only as described below:

  • Service providers: we use trusted third-party tools to operate our business, including payment processors (e.g., Stripe), CRM and email/SMS platforms (e.g., GoHighLevel, Beehiiv), analytics tools, video hosting (e.g., Wistia or Vimeo), advertising platforms (Meta, TikTok, Google), and scheduling tools. These providers process information on our behalf and are bound by their own privacy obligations.

  • Legal compliance: we may disclose information when required by law, subpoena, or court order, or to protect our legal rights.

  • Business transfers: in the event of a merger, acquisition, financing, or sale of business assets, your information may be transferred to the relevant party as part of that transaction.

  • With your consent: we may share information for any other purpose with your express consent.

5. Cookies & Tracking

We use cookies, pixels, and similar tracking technologies — including the Meta Pixel, Google Analytics, and platform-specific advertising pixels — to understand how visitors use our site and to deliver targeted advertising. These technologies collect information such as the pages you visit, the actions you take, and information about your device.

You can control cookies through your browser settings. You can opt out of personalized advertising through your Meta, Google, and TikTok ad preferences. Disabling cookies may affect the functionality of the site.

6. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet or electronic storage is 100% secure, however, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it in a secure manner.

8. Your Rights

Depending on where you reside, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you.

  • The right to request correction of inaccurate information.

  • The right to request deletion of your personal information, subject to legal limitations.

  • The right to object to or restrict certain processing.

  • The right to data portability.

  • The right to opt out of marketing communications at any time by clicking "unsubscribe" in any email or by contacting us directly.

Residents of the European Economic Area, the United Kingdom, California, and certain other jurisdictions may have additional rights under applicable privacy laws (such as GDPR and CCPA). To exercise any of these rights, please contact us at the address in Section 12.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us and we will take steps to delete it.

10. International Users

Ignite is based in the United States, and your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate. By using our services, you consent to such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Effective" date at the top of this page. Material changes will be communicated to active clients in writing.

12. Contact

For questions about this Privacy Policy or to exercise your rights, please contact:

Ignite Music Marketing
Email: info@ignitemusicmarketing.com